CarFinance247 Complaints and Refunds

Whether you are looking for a new car or used car, or if you are looking to refinance a car, CarFinance247 can help. The broker works with a number of lenders and can search a panel of trusted car dealers to find you a suitable finance deal. Whether you have bad credit or poor credit, the broker can help you find a lender that will offer a loan with an affordable APR. The broker will also be able to help you find a car that you can afford. The broker has access to over 130,000 cars. CarFinance247 is one of the leading car finance brokers in the UK, and has a 4.7 out of 5 rating on Trustpilot.

CarFinance247 is a specialist online car finance broker. The company has been in operation for five years, and currently has over 500 employees. They have a network of over 130,000 cars and a panel of lenders. The company claims to have over 4,000 community-rated car dealerships. CarFinance247 is the largest broker of its type in the UK. It was founded in 2006 by Reg and Louis Rix as a car loans brokerage. It was set up to meet the needs of a growing online car finance market. The company offers finance for used cars, motorbikes, motorhomes, and caravans. The company is headquartered in Manchester.

CarFinance247 has seen a number of complaints of mis-selling. This could be for a variety of reasons, but the main complaint is that the customer was mis-sold car finance. Consumers often feel pressured into buying a car and have been mis-sold a deal that they are not happy with. It could be that the car was not fit for purpose, that the car is not in good condition or that the car is too expensive.

The Financial Conduct Authority has recently conducted an investigation into car finance mis-selling. It found that over a third of financial product complaints came from people who had been mis-sold car finance products. The review revealed that the primary reason for mis-selling was that the salesperson did not properly explain the deal. The salesperson was also inexperienced and pressured the customer to buy. The investigation also revealed that CarFinance247 had sent 65,000 unsolicited texts to members of the public with insufficient consent. The lender also mis-sold PCP car finance deals.

CarFinance247 has a 'do it online' option for customers who are not satisfied with the service they have received. This asks for all the necessary details, and will then allow you to send your complaint to the company. You can then choose to take it to the Financial Ombudsman Service (FOS) if you are unhappy with the outcome. If you choose to take it to the FOS, it should take no longer than six months to receive a response. You can then ask for a refund of any interest or fees you have paid.

Depending on the nature of the complaint, you may be able to receive a refund of any interest you have paid. However, this is not always possible. For example, if the loan was a logbook loan and you have settled the loan, you might not be able to claim a refund.